Menu
Home Page

General parent support information

LIVE FEAR FREE HELPLINE

 

Help and advice about violence against women, domestic abuse and sexual violence

The Live Fear Free Helpline is available 24 hours a day 7 days a week and can provide free help and advice to:

  • anyone experiencing domestic abuse
  • anyone who knows someone who needs help, for example, a friend, family member or colleague
  • practitioners seeking professional advice.

All conversations with Live Fear Free are confidential and with staff who are highly experienced and fully trained.

Call: 0808 80 10 800

Text: 07860077333

About the text service

Email: info@livefearfreehelpline.wales

About the email service

Live chat service

If you can’t talk in safety, but you need help immediately, police forces across Wales will respond to a silent 999 call – dial 999 followed by 55 to indicate that you can’t talk, but need help.

C.A.L.L (Community Advice & Listening Line)

C.A.L.L is mental health helpline for Wales and open to people of all ages

Anyone concerned about their own mental health or that of a relative or friend can access this service. The C.A.L.L. helpline and text message services offer confidential listening and support to the people of Wales.

C.A.L.L is a Welsh Government funded service that is open 24 hours a day, seven days a week.

Freephone: 0800 132 737 

Or text help to 81066 

  • Child and Adult Mental Health Services (CAMHS) Created for young people, carers and professionals, pooling together lots of helpful resources from across the internet that are available to help support young people’s mental health and well-being
  • Kooth Free online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop.
  • Meic Bilingual online/phone/text support for young people - not counselling, but solution based support and advocacy.
  • Mind Hub This hub has been created by young people for young people, it provides information and links to services in relation to emotional health and wellbeing.
  • Child Bereavement UK Offers support to families and young people affected by bereavement. Telephone: 0800 02 888 40 Email - support@childbereavementuk.org
  • Welsh Womans Aid A support service for women and young people affected by domestic abuse
  • Cruse Offers support to anyone who has been bereaved. Also offers face to face local support. Telephone: 0808 808 1677 (free) Mon & Fri: 9:30am – 5pm, Tues – Thurs: 9:30am – 8pm. Email: helpline@cruse.org.uk
  • Safe Hands, Thinking Minds Some resources to support children and adults around anxiety, worry, stress, and fears; including specific Covid concerns.
  • Hafan Cymru A range of age appropriate activity packs for parents/caregivers to use with children and teenagers, including some activities on emotions and wellbeing.
  • Tough Cookies Education Free downloadable and interactive wellbeing toolkit for teens, including positive activities that will help remind young people how amazingly they are.
  • Citizens Advice All advisers are still available to give advice over the phone, and where necessary a telephone appointment for this can be made. You can also email any queries. Tel: 0300 3309 082
  • RISE Cardiff Cardiff’s one stop specialist service for women experiencing violence against women particularly domestic abuse and sexual violence. Available 24/7 on 029 2046 0566
  • Dewis Cymru Information about well-being in Wales, and information about local organisations and services that can help.
  • Parentzone Online articles, guidance and resources to help parent/carers with children at home during this period. Currently Free membership.
Top

Cookies

Unfortunately not the ones with chocolate chips.

Our cookies ensure you get the best experience on our website.

Please make your choice!

Cookies

Some cookies are necessary in order to make this website function correctly. These are set by default and whilst you can block or delete them by changing your browser settings, some functionality such as being able to log in to the website will not work if you do this. The necessary cookies set on this website are as follows:

Website CMS

A 'sessionid' token is required for logging in to the website and a 'crfstoken' token is used to prevent cross site request forgery.
An 'alertDismissed' token is used to prevent certain alerts from re-appearing if they have been dismissed.
An 'awsUploads' object is used to facilitate file uploads.

Matomo

We use Matomo cookies to improve the website performance by capturing information such as browser and device types. The data from this cookie is anonymised.

reCaptcha

Cookies are used to help distinguish between humans and bots on contact forms on this website.

Cookie notice

A cookie is used to store your cookie preferences for this website.

Cookies that are not necessary to make the website work, but which enable additional functionality, can also be set. By default these cookies are disabled, but you can choose to enable them below: